Show All Answers

1. I was certified for utility assistance, when should I expect my payment to be made?
2. My spouse/roommate moved out last week, do I have to include them in my application?
3. My utility bill is under someone else’s name. Can I still apply?
4. I cannot provide proof of my U.S. citizenship, Can I still apply?
5. Do I have to submit all new paperwork even though I was in the in the system last year?
6. How do I know if I qualified?
7. What if I have a disconnect notice?
8. Why was my application denied?
9. I am having trouble submitting my application online.
10. Why do I have to apply online?
11. Where can I call if I have any questions?
12. Do you have a Complaint Policy?