Will I still be able to apply if I do not have an email account?
  • Yes, the clerical team will assist you in creating a free email account if you do not have one.
  • If you do not have access to a computer/Internet to check your email account, you may visit our Resource Lab OR you can select to receive notices via USPS (US Postal Service).


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1. How can I access the application if I do not have a computer and/or Internet?
2. How can I apply if I am unable to leave my house?
3. Will I still be able to apply if I do not have an email account?
4. What if I do not understand how to complete an application?
5. If I qualified for help last year, do I have to apply every year?
6. Why do I have to resubmit documents I submitted last year?
7. How long does it take to process my application?
8. What are the hours of operation?
9. Do you have a Complaint Policy?