Inmate – Calls & Mail
Prepaid Collect Calling account: The Prepaid Collect Calling account helps to pay for any calls received from a detainee at the Bexar County Adult Detention Facility. Accounts can be opened or funded on the ICSolutions website. Assistance with an account can be reached 24 hours by calling ICSolutions at 888-506-8407.
Inmates are authorized to receive publications such as three (3) PAPERBACK books (three (3) per week, per inmate), magazines, and newspapers as long as they come direct from a publisher or an established bookstore. The inmate’s SID number MUST be on the shipping label, if not, it will be returned to sender. All paperback books must have a PERFECT binding.
Any publications from family, friends and internet sites are prohibited and all items will be returned to the sender. All third-party book vendors are prohibited. Adult magazines such as Playboy, Hustler, etc. are strictly not allowed.
Amazon Book Deliveries
You may order books from Amazon, but they must be delivered by a public carrier (US Postal Service, UPS, or FedEx). Do not use Amazon Same Day delivery that uses a contract carrier or your order will not be accepted; it will be rejected and returned to sender.
PROHIBITED ITEMS & INFORMATION
Receiving Mail from an Inmate
Inmates housed in the Adult Detention Center may purchase stationary, envelopes, and postage stamps through the jail commissary. Certified mail service is available through the mail room, inmates are responsible for certified mail postage.
If after reading the guidelines for the Bexar County Sheriff’s Office Mailroom, additional assistance is required please contact:
Mail Room 210-335-6240 or 210-335-6868