COVID-19 Community Resources
COVID-19 Hotline Now Open
The San Antonio Metropolitan Health District has opened a COVID-19 hotline for residents to ask questions about the virus. The hotline is available in English and Spanish. Residents can call 210-207-5779. (Monday - Friday, 8:00 AM – 5:00 PM) Information for the public is also available at: www.sanantonio.gov/health/2019ncoronavirus.
Texas Workforce Commission / Unemployment Assistance
On 3/17/20, Texas Governor Greg Abbott instructed the Texas Workforce Commission to waive the waiting week for Unemployment Benefits.
You will need the following:
- Last employer’s business name and address
- First and last dates (month, day and year) you worked for your last employer
- Number of hours worked and pay rate if you worked this week (including Sunday)
- Information related to your normal wage
- Alien Registration Number (if not a U.S. citizen or national)
- Housing & Rental Assistance
- Utility & Emergency Assistance
- Health & Wellness Resources
- Food Security & Assistance
- Small Business Assistance
In his Emergency Declaration on March 23rd, Bexar County Judge Nelson Wolff has issued a moratorium on all evictions and foreclosures except those in an emergency situation. For those in need, we have programs ready to assist.
Bexar County Temporary Rental Assistance Measures
Bexar County Commissioners Court recently allocated $4 million for a Temporary Rental Assistance Measure (“TRAM”) in response to COVID-19. The program will offer 1-3 months of rental assistance (in accordance with HUD Fair Market Rent limits) for residents of unincorporated Bexar County and suburban cities that:
- Meet HUD-established income limits for families earning 100% or below the Area Median Income ($72,000 for a family of 4); and
- Can provide proof of unemployment (i.e., furlough, layoff or termination) or a material reduction of income due to COVID-19.
The application is available at https://habctx.org/tram. Those without internet access may call (210) 940-1180.
The Bexar County Economic & Community Development Department Provides rental assistance and utility assistance, along with other resources to Bexar County residents. Visit them online or contact them for more information and to file an application. 233 N. Pecos, Ste. 590, San Antonio, Texas 78207, (210) 335-3666
Effective March 18, 2020 for residents, the City of San Antonio’s Fair Housing Program is accepting emergency rent and mortgage assistance referrals. Households experiencing an emergency and hardship, please click here to submit your request for assistance.
- Center for Working Families (CWF) – Access to Emergency Rental Assistance for emergency or short term hardship, eviction notice, must have ability to get back on track with paying rent in future, and landlord must be willing to work with agency, (210) 207-7830.
- Alamo Area Resource Center – Some of the programs run include rental and utility assistance, housing location assistance, free or low cost legal services, help in filing for Social Security, homeless prevention and Food Stamp applications. In regards to housing, this non-profit offers referrals to other agencies for emergency rent assistance, if needed. Works closely with social service groups too. 527 N. Leona, 3rd Floor, Bldg. A, San Antonio, Texas 78207, (210)358-9995
- American GI Forum, 611 N. Flores, 210-354-4892
- American Red Cross - Housing Assistance and rent help. Shelter may be coordinated during times of disaster, 3642 E. Houston., 210-224-5151
- Avenida Guadalupe Association - is a HUD certified Housing Counseling agency providing pre-purchase counseling and education, non-delinquency post-purchase counseling, and mortgage delinquency and default resolution counseling (Ready2Own program). Additionally, we provide financial management and budget counseling services as well as computer classes (Ready2Learn program) and workforce readiness training and seminars (Ready2Work program). All services are provided free contact us at 1314 Guadalupe St. #201, 210-223-3151.
- Bexar County Housing Authority - Housing advice and emergency rental assistance. They also provide information on Section 8 in Texas. 1017 N. Main Ave # 201, 210-225-0071
CPS Energy and the San Antonio Water System (SAWS) has put a hold on disconnections during the COVID-19 pandemic. BILLS WILL CONTINUE TO ACCRUE. For more information, visit:
If you will need assistance with paying your utility bills, please contact one of the organizations below:
The Bexar County Economic & Community Development Provides rental assistance and utility assistance, along with other resources to Bexar County residents. Contact them by phone at (210) 335-3666 for more information or visit them online to complete an application.
For residents of the City of San Antonio, the San Antonio Department of Human Services Utility Assistance Program accepts applications online and by phone at (210) 207-8198. To complete an online request for assistance, click here.
- Texas Health and Human Services have launched a 24/7 statewide mental health support line to help Texans experiencing anxiety, stress, or emotional challenges due to the COVID-19 pandemic. This new resource offers COVID-19-related mental health support for all Texans. People can call the Statewide COVID-19 Mental Health Support Line 24 hours a day, 7 days a week toll-free at 833-986-1919.
- Crisis Text Line - Are you feeling anxious about COVID-19? To get free confidential, 24/7 support for anxiety, text “HOME” to 741741.
- Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress Hotline: 1-800-985-5990 or text TalkWithUs to 66746.
- Free, confidential 24/7 support for people in distress, prevention, and crisis resources for oneself and others Suicide Prevention Lifeline: 1-800-273-TALK
- The San Antonio Food Bank’s network of food pantries and mobile food distributions remains fully operational and open to the public for help.
- The School Meals Map shows students where they can find breakfast and lunch near them for free. Please check with your school district for regular updates.
- Supplemental Nutrition Assistance Program - provides money for food, and the Special Supplemental Nutrition Program for Women, Infants, and Children provides resources for pregnant women and people with children younger than 5.
- Meals on Wheels - is providing meals to at-risk seniors in the community.
- Little Free Pantry - is a grassroots, crowd-sourced solution that facilitates feeding neighbors and bringing attention to food insecurity.
- Agape Ministries - Food Pantry, 127 Lanark, 210-646-8567
- Antioch Baptist Church - Groceries, 2nd Wednesday of the month, 8:00 AM sharp, 1001 N. Walters, 210- 225-2452
- Catholic Charities - Archdiocese of San Antonio - Groceries, eligible every 3 months, need ID, SS card & utility bill, Mon-Fri, 8:00am-12 noon & 1:00pm-5:00pm, 2903 W Salinas St, 210-433-3256
- Catholic Worker House - Meals, MTWF Breakfast: 8:30 am, Lunch: 11:30 am, 626 Nolan, 210-224-7736 Christian Assistance Ministries - Sack lunches and groceries, eligible every 3 months, Mon-Thurs, 9:00 AM-3:30 PM, Fri 9:00 AM-Noon, 110 McCullough Ave., 210-223-6648
- Christian Hope Resource Center - Eligible monthly, M-S 9:00 AM-Noon, 321 N. General McMullen, 210- 732-3776
- Daughters of Charity Services of San Antonio - De Paul Family Center - Must call for services, 7603 Somerset Rd., (210) 924-5903
- Ella Austin Community Center - Short Term Emergency Food, 1023 N. Pine., 210-224-2351
- Family Service Association- Provides Meals, 702 San Pedro Ave, 210-299-2400
The Bexar County Small Business & Entrepreneurship Department. has information on many resources available to small businesses in Bexar County. They are able to assist with questions on available technical assistance, SBA programs, and more.visit them at www.bexar.org/sbed or call (210) 335-2478.
- The Small Business Administration (SBA) has programs available for small business owners through the federal CARES act. For more information on their programs and requirements, visit https://www.sba.gov/page/coronavirus-covid-19-small-business-guidance-loan-resources
- The University of Texas at San Antonio Small Business Development Center is available by phone or web for technical assistance and information. For more information, visit https://sasbdc.org/