Utility Application Process

Provide Copies of all requested documents

Identification Requirements: 

• Valid U.S. Passport, or
• A valid government issued ID/Driver’s License AND your birth certificate, or
• Valid ID/Driver's License AND voter registration card.

Please note: ALL forms of identification must NOT be expired.

Proof of Income Requirements:

• Check Stubs (Most Recent): 
  • 5 stubs if paid weekly,
  • 3 stubs if paid bi-weekly,
  • 2 stubs if paid semi-monthly, 
  • 1 check if paid stub for monthly, or
• Declaration of Income Statement document for cash payments or self-employment, or,
• Annuity/pension award letter, or
• Veteran award letter for current year, or
• Social Security award letter for current year, or
• Child support Declaration of Income letter, or
• TANF HHSC letter.

Please note: Bank statements are not accepted.

Identification Requirements:

• You must submit a valid copy of your Permanent Resident Card

Proof of Income Requirements:

• Check Stubs (Most Recent): 
  • 5 stubs if paid weekly,
  • 3 stubs if paid bi-weekly,
  • 2 stubs if paid semi-monthly, 
  • 1 check if paid stub for monthly, or
• Declaration of Income Statement document for cash payments or self-employment, or,
• Annuity/pension award letter, or
• Veteran award letter for current year, or
• Social Security award letter for current year, or
• Child support Declaration of Income letter, or
• TANF HHSC letter.

Please note: Bank statements are not accepted.

SAVE (Electronic Immigration Status Verification) Information:

Your application may be denied if we cannot verify your status by SAVE. If this happens, you will have to update your immigration record. 

• View SAVE fast facts
• View SAVE website