Inmate – How to Schedule a Visit with an Inmate

Notices:

  1. The Visitor Video Visitation System is Available for Offsite Visits Only

The TouDouze Video Visitation Center is located at 222 S. Comal Video Visitation Center (2 blocks south of the Main Jail).

REGISTRATION & SCHEDULING A VISIT:

For help with registration, scheduling, technical issues, or troubleshooting a problem, please contact ICSolutions at 888-646-9437.

If you feel your loved one is having suicidal feelings or ideations, please call (210) 335-6135 to report the issue.

Operating Hours:

  • Monday: 8:00 AM - 3:00 PM
  • Tuesday - Friday: 8:00 AM - 8:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed, except on Easter Sunday, Mother’s Day, and Father’s Day. 
  • Closed on Thanksgiving Day and Christmas Day.

Visitation HOURS:

  • Monday: Judges and Attorneys have 24-hour Visitation access. Professionals visits are permitted during the hours of 7:00 AM - 3:00 PM. 
    No public visits on Mondays.
  • Tuesday - Friday: 8:30 AM - 8:00 PM
  • Saturday: 8:00 AM - 3:00 PM
  • Sunday: Closed, except on Easter Sunday, Mother’s Day, and Father’s Day. Visitation hours on these days will be 8:00 AM – 3:00 PM. 

If you have questions, comments, or concerns please contact the Video Visitation Staff at 210-335-8270 or email at videovisitation@bexar.org.