The TouDouze Video Visitation Center is located at 222 S. Comal Video Visitation Center (2 blocks south of the Main Jail).
REGISTRATION & SCHEDULING A VISIT:
For help with registration, scheduling, technical issues, or troubleshooting a problem, please contact ICSolutions at 888-646-9437.
If you feel your loved one is having suicidal feelings or ideations, please call (210) 335-6135 to report the issue.
Operating Hours:
- Monday: 8:00 AM - 3:00 PM
- Tuesday - Friday: 8:00 AM - 8:00 PM
- Saturday: 8:00 AM - 3:00 PM
- Sunday: Closed, except on Easter Sunday, Mother’s Day, and Father’s Day.
- Closed on Thanksgiving Day and Christmas Day.
Visitation HOURS:
- Monday: Judges and Attorneys have 24-hour Visitation access. Professionals visits are permitted during the hours of 7:00 AM - 3:00 PM.
No public visits on Mondays. - Tuesday - Friday: 8:30 AM - 8:00 PM
- Saturday: 8:00 AM - 3:00 PM
- Sunday: Closed, except on Easter Sunday, Mother’s Day, and Father’s Day. Visitation hours on these days will be 8:00 AM – 3:00 PM.
If you have questions, comments, or concerns please contact the Video Visitation Staff at 210-335-8270 or email at videovisitation@bexar.org.